Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section built into Domains-Planet’s Site Control Panel. It features an ever–enlarging knowledgebase with commonly asked questions and exhaustive help articles prepared by our experienced help desk support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to watch how an action is performed or how an issue is rectified, instead of just reading about it, then have a look at our collection of step–by–step video tutorials. They cover various topics and will help you swiftly understand how to work with our Site Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 support service and a 1–hour support ticket response time guarantee. Our knowledgeable customer service technicians will be online for you 24x7x365 to respond to your inquiries and to sort out any problem that you could possibly face. Just submit a ticket from the Help Center and we will respond to you instantly.