Customer Support Channels
A 1–hour Response Guarantee
Our client service team is trained to rapidly deal with all our cloud hosting service users’ questions and advice demands. Through our ticket system, it’s possible to share your request and a support staff member will, no doubt get back to you within max an hour. Basically, practice has confirmed that the normal answer period is Twenty or so minutes.
A Top–quality Support Service
It is easy to email us 24x7x365 with any problem you have got in connection with our services. We’ve got professionals present everyday to offer you help every time necessary. You’ll be able to the ticketing system or post an email any time, or grab the telephone or make use of the live chat through working hours.
An Intuitive Help Section
If you require help while working on your online projects within the Control Panel, it is possible to always just click the Help control key and track down your question in the selection of posts that will came up. We have as well turned much of the articles and reviews into educational videos. The catalogue of video lessons will load if you select the Videos key available in each section.