A 99.9% Server Uptime
We’ve set up our cloud hosting system using reliable hardware and strongly customized software. Our sysadmins have installed a modified version of SELinux on all our physical machines in order to ensure the highest level of security and stability. We’ve set up several DDoS protection devices in addition to highly effective firewalls to make sure our network is invincible and secure.
All cloud hosting service plans come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on high–end hardware parts built by Juniper. Plus, on each single router, we have set up a firewall with an advanced algorithm in an attempt to sift all fishy requests.
In this way, in each of our data centers – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it is your money on the line, you can’t feel really secure. That is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or in case you would like to use a bit more robust web hosting solution, like a Linux VPS servers or even a Linux dedicated service – we’ll give you a full refund, without any obscure costs or refund taxes.
24/7 Technical Support
In the event that you run a web hosting firm, your technical engineers are of highest importance. For this reason, we have carefully gathered a highly accomplished team of technicians, each with several years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All queries are responded to in less than an hour and our average ticket response time is less than twenty minutes!