A lot of people who start using their 1st hosting account, or switch companies, typically have enquiries regarding how certain things are accomplished or stumble upon complications when setting up different things such as e-mails, website settings, etc. That is the reason why, some companies have compiled documentation with the most popular questions and problems in order to help their clients obtain information swiftly and seamlessly. Consequently, the technical support staff members can devote more time to actual problems that certain customers may be encountering, because the solution for the minor things will be available on the Internet and clients will be able to cope with them without having to touch base with the client support team. Having comprehensive documentation is exceptionally important, particularly for new customers with zero experience, because the web hosting service involves a large amount of features and many people can become puzzled about what to do. A good knowledge base can both help you perform the tasks that you need and find out how the hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

If you buy a cloud hosting package through us, you will be given access to our thorough online documentation where you will find info on more or less everything connected with our hosting packages. The topics cover anything from how to create an email address on your cellular phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in an easy-to-comprehend way and feature in-depth guidelines on how to complete a given operation within your Hepsia Control Panel. You can also find info that’s not connected directly with Hepsia, for instance one that concerns online apps on your personal computer. The entire collection of articles will be located in the Help section of the Control Panel, but those that are dedicated to a specific Control Panel section can be accessed on the spot. Since we’ve encompassed as many topics as possible, you will be able to become aware of virtually everything associated with your account.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an elaborate online knowledge base for all our current and future customers, so in case you buy a semi-dedicated server package through our company, you will be able to find any info that you’re looking at any moment. We have a ton of informative help articles, which will help you better understand what is going on in your account – "What is PHP?" and "What are file permissions?" are just 2 instances. Our comprehensive tutorials will help you accomplish anything you want – uncompress an archive, import a database, forward a domain, and so on. In addition, we’ve also got troubleshooting instructions, which will enable you to discover what precipitates a particular problem and the possible solutions for it. In case you’re not able to send email messages or your domain returns an HTTP 500 error message, for instance, you can refer to our knowledge base and rectify the issue in no time. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.